Your Garage Door, Our Promise
At A Class Garage Door Repair, we stand firmly behind our work with comprehensive warranties and guarantees.
The A Class Garage Door Repair Guarantee
At A Class Garage Door Repair, located in the heart of Huntington Beach, CA, we pride ourselves on delivering unparalleled service and craftsmanship. Our warranty philosophy is built on trust, transparency, and a commitment to our customers' satisfaction. We understand that your garage door is a crucial part of your home’s security and functionality, and we want you to feel completely confident in your investment. That's why we offer warranties that not only cover our workmanship but also the parts we use. Our mission is to ensure you have peace of mind with every service we provide.
🔧 Workmanship Warranty
Our workmanship warranty reflects our belief in quality and reliability. We cover all labor involved in the installation, repair, and maintenance of your garage door. This warranty lasts for a full year from the date of service, allowing you ample time to assess our work. If any issues arise that are attributed to our workmanship during this period, we will correct them at no additional cost to you. To make a warranty claim, simply reach out to our customer service team, and we will guide you through the process for a speedy resolution.
🛡️ Parts Warranty
When it comes to parts, we believe in using only the highest quality components, and our parts warranty reflects that commitment. We offer two types of warranties: manufacturer warranties and our own company warranty. Manufacturer warranties can vary based on the part, but typically range from 1 to 10 years. Our company warranty covers specific parts for up to 5 years, giving you confidence in the durability of the components we choose for your garage door system. Always consult with our team to understand the specific warranties applicable to each part.
✅ Satisfaction Guarantee
At A Class Garage Door Repair, your satisfaction is our priority. If for any reason you are not completely satisfied with our service, we encourage you to let us know within 30 days. Our team will work closely with you to address any concerns and implement corrective measures, ensuring you leave with a smile. This commitment defines who we are and reinforces our pledge to provide service that exceeds expectations.
📞 Ongoing Support
Questions after service? Our team is always available to provide support and answer any questions about your garage door.
What's Covered
Garage Door Installation
Comprehensive coverage on installation services, including adjustments and alignments for optimal functionality.
Garage Door Repair
All repairs performed will be guaranteed against defects in workmanship for one full year.
Garage Door Opener Installation
Complete coverage on the installation of garage door openers, ensuring reliable operation during the warranty period.
Safety Check Services
Regular maintenance checks are covered, ensuring your garage door operates safely and efficiently.
Replacement Parts Installation
We guarantee the installation of all parts we replace, ensuring they function as designed.
Weather Sealing
Insulation and sealing services are covered to protect your garage from the elements.
Customer Service Response
Our customer service team is always ready to assist with any warranty-related inquiries.
Emergency Repairs
Emergency repairs are covered under our workmanship warranty, ensuring prompt service when you need it most.
How to Make a Warranty Claim
Contact Us
Reach out to our customer service team through phone or email, providing your details.
Describe the Issue
Provide a clear description of the issue you've encountered, including your service date.
Documentation
Submit any necessary documentation, such as receipts or photos of the issue.
Review Process
Our team will review your claim and determine eligibility based on warranty terms.
Resolution
Once approved, we will schedule a visit to resolve the issue at no cost to you.
Warranty Exclusions
For complete transparency, the following are not covered under our standard warranty:
- Negligence: Damage caused by personal neglect or misuse of the garage door system is not covered.
- Acts of Nature: Natural disasters, such as earthquakes or floods, fall outside the scope of our warranty.
- Alterations by Others: Any modifications made to the garage door system by parties other than A Class Garage Door Repair void the warranty.
- Improper Maintenance: Failure to perform routine maintenance as recommended can lead to warranty exclusions.
Extended Warranty Options
For those looking for added peace of mind, we offer extended warranty options that can be purchased at the time of service. These options allow you to extend your coverage for labor and parts beyond the standard warranty periods, ensuring long-term protection for your garage door system. Speak with our team to learn more about these upgrades and find the best plan for your needs.
Warranty FAQs
How long does the workmanship warranty last?
Our workmanship warranty lasts for one year from the date of service, covering any defects in the labor provided.
What types of parts are covered under warranty?
We offer warranties on a variety of parts including springs, openers, and panels, with coverage depending on the part type.
What should I do if I'm not satisfied with the service?
If you're not satisfied, contact us within 30 days so we can work to resolve your concerns promptly.
Can I purchase an extended warranty?
Yes, we offer extended warranty options for both parts and labor at the time of service for additional protection.